Store Policy

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Shipping Policy:

At this time, KCT Designs LLC ships merchandise to all locations within the United States, and also all other countries and territories worldwide. We currently ship via USPS, UPS and DHL. All priority mail service comes with a minimum insurance plan; see to the service you selected for details.

 

Time Frames

All in stock items will be processed and shipped within 3-5 business days.

Refer to each custom items information for their specific shipping and processing times.

 

Free Shipping

Free shipping will sometimes apply and will be delivered in the time frame of KCT Designs discretion; with no more than a 7 business day wait. At this time no free shipping will be given to-international packages but discounted shipping will apply with promotions.

 

Shipping Days:

All items will be shipped everyday upon completion between Monday-Friday.

Shipping is determined by the speed you desire and ranges from 3-7 business days for U.S and 10-15 business days for International packages.

 

Chargebacks:

Chargebacks of any kind or dispute that is made fraudulently, will be prosecuted to the full extent of the law. Law enforcement will be contacted where that customer lives and a case will be started. Items marked delivered by the carrier or picked up by the customer will NOT be refunded or reshipped.  

 

Returns: 

Due to the current circumstances of worldwide shortages and the nature of handmade items; there will be no refunds on custom orders or merchandise items as well. Orders will not be cancelled or price modified once placed. Please purchase accordingly.

 

Privacy Policy:

We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended for the use of this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology on this website.

 

-Thank You-

KCT DESIGNS LLC